AIIM - Improve Enterprise 2.0 Adoption: Pay Attention to Usability
“Companies have made platform investments to support Enterprise 2.0, but seldom, if ever, consider the lifecycle of interaction with these systems. The majority of organizations are falling short of providing even basic usability enhancements that could help allow their users to connect with resources to support their work.”
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AIIM - The Social Web Can Benefit ANY Organization — If They’re Smart
“Peter Evans-Greenwood recently authored a thought-provoking post entitled “The myth of the inevitability of social organisations”,
proposing that the majority of organizations will only gain marginal benefits from social technologies. Peter makes a series of insightful observations, but misses an opportunity to expand the examination of how Enterprise 2.0 can be used to enable benefits for even seemingly mundane business verticals.”
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