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Delivering relevant, personalized content within an online experience is a sure-fire way to raise engagement levels of your users and conversion rates.
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Continued innovation with Rapid Application Development tools like Ruby on Rails, Grails, Cake PHP and others can occasionally prompt IT shops to ask "Given all of these advancements - what value does an enterprise portal framework provide?
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In our second installment of the WebCenter workbench we take a look at WebCenter PS3's new Nagivation Model and how it is possible to create fly-out, multi-level drop down menus using it and CSS3 stylesheets.
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"Should we use a portal or content management system to launch our x, y or z project?" is one of the most common questions heard from from organizations embarking on Enterprise 2.0 projects.
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I am not sure about most people, but I really dislike automated call center routing systems.
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