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Search Usability Part II – Why Search and Tasty are Similar
January 20, 2011Much like "tasty", search is a term that broadly describes the act or capability to locate information. Much like...
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Be an Effective E2.0 Architect – Know your Inhabitants
November 13, 2010A friend of mine is an architect who designs homes. His design process begins by gaining an understand of...
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Enterprise 2.0 Interactivity Spectrum – Portal, Content or Both?
September 25, 2010“Should we use a portal or content management system to launch our x, y or z project?” is one...
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Conquering Enterprise Information Overload with E2.0
June 23, 2010We generate massive amounts of content within our organizations. The pace of this production will only continue to increase...
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You Don’t Want Facebook for the Enterprise
June 14, 2010Facebook has no place in the enterprise. As enterprise social technologies first arrived in the workplace they needed a...
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For an Effective Intranet: Throw Out the Corporate Home Page
May 26, 2010Relevancy is value. In a world where projects are justified through ROI analysis it is odd that most of...
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Elevating Customer Experience through Enterprise Social Networking
March 26, 2010I am not sure about most people, but I really dislike automated call center routing systems. They are impersonal...
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Portal Content Personalization
March 19, 2010To make the most effective use of a portal and content management platform, personalization is a critical component of...
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6 Best Practices for Enterprise 2.0 Implementations
March 12, 2010In the February installment of Oracle’s Enterprise 2.0 Newsletter I had an opportunity to share a series of tips...
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The Minimalist Approach to Content Governance – Retire Phase
March 5, 2010Good news - the Retire Phase is actually more fun than the Manage Phase. During the Retire Phase our...